Princess Jewelry Return Policy
At Princess Jewelry, we want you to shop with confidence and peace of mind.
If you're not completely in love with your purchase, our hassle-free return policy ensures a smooth and stress-free experience.
Return Policy
30-Day Return Policy
We offer a 30-day return window from the date of purchase for a full refund or exchange. Your satisfaction is our top priority!
- ✔ Full refund or exchange within 30 days
- ✔ No hidden fees
- ✔ Easy return process
Return Eligibility
To qualify for a return, your item must be:
- ✔ Unworn & in original condition
- ✔ Returned with all original packaging, certificates, and paperwork
- ✔ Not a custom-made or engraved piece (see exceptions below)
How to Return Your Item
1️⃣ Contact Us – Reach out to our customer service team to initiate a return.
📩 Email: customerservice@princessjewelry.com
📞 Call/Text: (952) 898-3322
2️⃣ Receive a Prepaid Label – We provide free, fully insured return shipping for your convenience.
3️⃣ Pack & Ship – Securely package your item and drop it off at any shipping location.
4️⃣ Receive Your Refund – Once inspected, your refund will be processed within 5-7 business days.
Exchanges & 365-Day Free Resizing
Prefer a different style? You can exchange your item within 60 days.
Need a size adjustment? We offer free resizing for up to 365 days on engagement and wedding rings.
Non-Returnable Items
The following items cannot be returned:
Custom or engraved jewelry (unless defective)
Final sale items or special orders
Items showing signs of wear or damage
Need Assistance?
We’re here to help! If you have any questions about your return or exchange, reach out to us anytime.
📩 Email: customerservice@princessjewelry.com
📞 Call/Text: (952) 898-3322
Shop with confidence at Princess Jewelry – where quality and customer satisfaction come first!