Customer Care FAQs
Do you offer customization options for engagement rings?
Yes! At Princess Jewelry, we offer customization and bespoke design services to help you create the perfect engagement ring. Work with our expert team to bring your vision to life—whether it’s modifying a setting, selecting the perfect diamonds and gemstones, or personalizing the band. Your dream ring starts here!
Do you offer jewelry repair services?
Yes! Princess Jewelry offers expert jewelry repair services to restore and maintain your cherished pieces. From ring resizing and stone tightening to chain repairs, soldering, and polishing, our skilled jewelers handle a wide range of repairs with precision and care. Most repairs are completed within 7-10 business days.
Visit us in-store or contact us to discuss your repair needs!
Why should I buy jewelry at Princess Jewelry.
At Princess Jewelry, we’ve been a trusted name in fine jewelry for over 40 years, offering exceptional quality, craftsmanship, and personalized service. Here’s why you should choose us:
Superior Quality – Our jewelry is crafted with the finest materials, including conflict-free diamonds, premium gemstones, and solid precious metals.
Customization & Unique Designs – We offer custom design services, allowing you to create one-of-a-kind engagement rings, wedding bands, and fine jewelry that reflect your style.
Trusted Expertise – With decades of experience, our knowledgeable team is here to guide you through every step, from selecting the perfect piece to long-term care and maintenance.
Jewelry Repair & Services – We don’t just sell jewelry—we care for it, offering professional repairs, resizing, cleaning, and free engraving for our customers.
Great Value & Competitive Pricing – As a direct source for fine jewelry, we provide high-quality pieces at competitive prices, ensuring you get the best value for your investment.
Local & Family-Owned – We’re proud to be a family-owned business, deeply connected to our community and committed to providing a personal touch with every purchase.
Experience the difference at Princess Jewelry—where quality, service, and timeless elegance come together.